RACGP Standards for General Practice

Introduction to the Standards

What are the Standards?

Do the Standards apply to our practice?

Why are the Standards important to our practice?

How does our practice use the Standards?

How do the Standards help reduce risk?

Does meeting the Standards protect our practice legally?

Introduction to the Standards

Quality and safety in general practice extends beyond the skills and abilities of the GP. In assessing and enhancing quality and safety in general practice, the RACGP Standards for General Practice describes quality in care in terms of its stuctures, processess and outcomes.

  • Structures relate to the material resources, facilities, equipment and services provided at the practice
  • Process relates to what is done in giving and receiving care (eg. the consultation, ordering tests or prescribing)
  • Outcomes relate to the effects of care on patients and communities (eg. immunisation coverage rates, diabetes management, or cervical screening)

Structure, process and outcomes are all important in defining quality in general practice. back to top

What are the Standards?

The Standards provide a benchmark for quality and safety and outline the aspects of general practice that support high quality and safe comprehensive care, including attention to:

The Standards focus on the principles of quality and safety, rather than prescribing how a practice should provide care. Practices can look at the principles of quality and safety outlined in the Standards and apply these to their own situation.

Section One - Practice Services

Standard 1.1 Standard 1.2 Standard 1.3 Standard 1.4 Standard 1.5 Standard 1.6 Standard 1.7
Criterion 1.1.1 Criterion 1.2.1 Criterion 1.3.1 Criterion 1.4.1 Criterion 1.5.1 Criterion 1.6.1 Criterion 1.7.1
Criterion 1.1.2 Criterion 1.2.2 Resources Criterion 1.4.2 Criterion 1.5.2 Criterion 1.6.2 Criterion 1.7.2
Criterion 1.1.3 Criterion 1.2.3   Resources  Criterion 1.5.3 Resources  Criterion 1.7.3
Criterion 1.1.4 Criterion 1.2.4     Criterion 1.5.4   Resources 
Resources  Criterion 1.2.5     Resources     
  Resources          

 Section Two - Rights and Needs of Patients

Standard 2.1
Criterion 2.1.1
Criterion 2.1.2
Criterion 2.1.3
Resources

 Section Three - Safety, Quality Improvement and Education

Standard 3.1 Standard 3.2
Criterion 3.1.1 Criterion 3.2.1
Criterion 3.1.2 Criterion 3.2.2
Resources  Criterion 3.2.3
  Resources

Section Four - Practice Management

Standard 4.1 Standard 4.2
Criterion 4.1.1 Criterion 4.2.1
Criterion 4.1.2 Criterion 4.2.2
Resources  Criterion 4.2.3
  Criterion 4.2.4
  Resources

 Section Five - Physical Factors

Standard 5.1 Standard 5.2 Standard 5.3
Criterion 5.1.1 Criterion 5.2.1 Criterion 5.3.1
Criterion 5.1.2 Criterion 5.2.2 Criterion 5.3.2
Criterion 5.1.3 Resources  Criterion 5.3.3
Resources    Criterion 5.3.4
    Resources

RACGP 3rd Edition Standards for General Practice back to top

 Do the Standards apply to your practice?

The Standards have been specifically written for general practice. If your service is a general practice, then these Standards can apply to your practice.

The RACGP define 'general practice' for the purposes of accreditation as a service that provides 'initial, continuing, comprehensive and coordinated medical care which draws on biomedical, psychological, social and environmental understandings of health'.

The Standards might also be relevant for health services that do not necessarily see themselves as 'general practices' but as 'specialty interest practices' targeted to a particular population.

Primary care practices that 'target' a particular population may provide as specialty services as part of a comprehensive range of general practice services. back to top

Why are the Standards important to your practice?

The Standards are important to your practice for a number of reasons:

  • The Standards cover the important components of a general practice that are central to improvements to care and patient safety
  • The Standards provide a structured way for your practice to assess itself in relation to quality and safety
  • Achieving the Standards demonstrates your practices committment to providing high quality care that is safe and effective
  • Engaging in quality improvement provides your practice with a framework to assess, coordinate and evaluate change back to top

How does your practice use the Standards?

Practices can self assess against the Standards as a quality improvement process. Each standard has a number of specific criteria that separates the Standard into serveral components. Each criterion describes a process or system that your practice can utilise in order to meet the Standard. Each criterion is followed by a number of indicators that outline methods for your practice to demonstrate that it has achieved that criterion. back to top

How do the Standards help reduce risk?

The Standards provide an integrated assessment of vulnerabilities in practice systems that are important to safety and quality. By achieving the Standards, the gaps in the practice systems are greatly reduced, thereby minimising the likelihood of errors occurring. The assessment process will also highlight areas where improvements could be made. back to top

Does meeting the Standards protect your practice legally?

The Standards have been prepared to reflect what is reasonably expected of a practice. back to top